ESERA.AI ("ESERA", "we", "our", or "us") respects your privacy and is committed to protecting it through compliance with this policy. This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit our website https://www.esera.ai ("Website") and our practices for collecting, using, maintaining, protecting, and disclosing that information.
Please read this policy carefully. If you do not agree with our practices, please do not use our Website. By accessing or using this Website, you agree to this Privacy Policy. This policy may change from time to time (see "How We Change This Policy"). Your continued use after changes are made is deemed acceptance of those changes.
What is Covered by This Policy?
This policy applies to information collected on the Website and through email, text, or other electronic communications between you and the Website.
What Information Do We Collect?
We collect several types of information, including:
Personal information by which you may be identified (e.g., name, postal address, email address, telephone number).
Technical information about your internet connection, the equipment you use, and Website usage details.
We collect this information:
Directly from you when you provide it (e.g., by filling in forms, registering an account, or contacting us).
Automatically as you navigate the Website (e.g., IP addresses, cookies, and other tracking technologies).
We may also keep records and copies of your correspondence if you contact us.
Cookies and Tracking Technologies
We use cookies and similar technologies to collect information about your browsing actions and patterns. This helps us improve our Website and deliver a more personalized experience, including:
Recognizing you when you return.
Storing your preferences.
Customizing content.
How Do We Use Your Information?
We use the information we collect for various purposes, including:
To present our Website and content to you.
To provide requested information, products, or services.
To notify you about your account or changes to the Website.
To enforce our rights from contracts between you and us (including billing and collection).
To allow participation in interactive features.
For any other purpose described at the time of data collection or with your consent.
To contact you about services that may interest you (you can opt out in your account settings or by contacting us).
Disclosure of Your Information
We may disclose aggregated, non-identifiable information without restriction. We may disclose personal information:
To our subsidiaries and affiliates.
To contractors and service providers who support our business and are bound to confidentiality.
In the event of a merger, sale, restructuring, or other transfer of assets.
To fulfill the purpose for which you provide it.
With your consent.
To comply with legal obligations or protect rights, property, or safety of ESERA, our users, or others.
How We Protect Your Information
We implement measures to protect your personal information from unauthorized access, loss, or disclosure. However, no internet transmission or storage system is completely secure. Transmission of personal information is at your own risk. You are responsible for keeping your password confidential.
Third-Party Links and Services
Our Website may include links to third-party sites and services. These parties may use tracking technologies and collect information about you. We do not control third-party privacy practices. Please review their policies directly if you have concerns.
User Contributions
If you post content or information in public areas of the Website ("User Contributions"), you do so at your own risk. We cannot control the actions of other users who may access your User Contributions.
Accessing and Correcting Your Information
You can review and update your personal information by logging into your account or by emailing us at [email protected]. We may not accommodate changes if we believe they violate legal requirements or make the information incorrect.
Children
Our Website is not intended for children under 18. We do not knowingly collect personal information from individuals under 18. If we learn we have collected information from a child under 18, we will delete it. Please contact us if you believe we may have collected such information.
How We Change This Policy
We post any changes to this Privacy Policy on this page. If we make significant changes, we may notify you via the Website home page. The date of the last update is indicated at the top. You are responsible for keeping your email address current and for reviewing this policy periodically.
Google APIs
ESERA’s use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including Limited Use requirements. We prioritize user privacy and ensure you control how your data is used.
Data Sharing Description: We may share user input, usage, and technical data with third-party tools (e.g., AI models) to improve our services.
User Consent: We obtain explicit consent before sharing data. Users must opt in via a consent form and can opt out anytime by emailing [email protected].
